Education
- Ryerson University, Degree in Graphic Communications Management
- Certified General Accountant
- Lean Six Sigma Black Belt, American Society for Quality
- NLP Practitioner's Certificate, Erickson College
Additional Training
Action Learning Coaching Session I - II, Dr Michael Marquardt, NYC
Illustrator 9, Vancouver
Real Service Training, Los Angles
Effective Marketing Plans, Vancouver
Advanced Facilitation Skills, AQP, Las Vegas
Microsoft Project, Vancouver
AGFA/Adobe PDF, Simon Fraser University, Vancouver
Six Sigma Approach to Quality Improvement, Quality Council of BC
Internal Assessor Training, National Quality Institute
The Disney Institute, Excellence Program, Vancouver
NLP Practitioner’s Certificate, Erickson College, Vancouver
Coaching and Skill Building, Vancouver
Effective Team Facilitation, NYC
Xerox Problem Solving Process, Xerox Quality Services, Boston
Balanced Scorecard, Renaissance Solutions, Toronto
Malcolm Baldrige Self-Assessment Training, ASQC, Milwaukee
ISO 9000 Internal Auditor - Productivity Improvement Centre
Creativity & Innovation: The Next Dimension for Quality - Dr.Edward de Bono
Implementing Activity Based Costing - York University, Toronto
Leading Change: Getting Results – ODI Conference, Toronto
Lean Manufacturing Techniques, Vancouver